Enter your tracking number to get real-time updates on your package delivery status
Don't have your tracking number? Contact us for assistance.
Re-enter your tracking number below and we'll resend the full shipment details to the email on file.
Common questions about package tracking
Your tracking number was provided when you scheduled the delivery. You can also find it in your email confirmation or by contacting our customer service.
To protect your privacy, we only display limited, non-sensitive information publicly. Full details — including contact information, complete addresses, and payment records — are sent directly to the email address on file for the shipment.
Tracking information is updated at every major checkpoint: pickup, processing, departure (and customs clearance for international shipments), arrival, and delivery. Updates occur within 1-2 hours of each event.
"In Transit" means your package is currently moving between locations and is on its way to the destination. This status can last from a few hours to several days depending on distance.
If tracking hasn't updated for more than 48 hours, please contact our customer service team with your tracking number for assistance.